Data Transfer and Responsibility Notice

1. Parties and scope

This notice applies between Zeisoft Yazılım Limited Şirketi, Atatürk Mh. 2190 Sk. No:2A, Urla, İzmir, Türkiye ("HeyMetra," "we," "us") and the person or organization using HeyMetra ("you"). It forms part of the Terms of Service. HeyMetra is offered for business and professional use only. By using it, you confirm that you are acting on behalf of a business or in a professional capacity, not as a consumer.

2. HeyMetra is a bridge

HeyMetra acts only as a bridge between the accounts you connect (marketplaces, ecommerce, ads, analytics, subscriptions, CRM and similar platforms) and the AI tool you choose. Data is fetched from a connected account only when you, or an AI tool you have authorized, request it, and it is passed straight to that tool.

3. Connected account data is not kept or processed

Data from your connected accounts is not kept on HeyMetra's servers and is not processed by HeyMetra. No connected account data, including orders, products, inventory, sales, financials, ad performance, and customer or end-user details, is stored, analyzed, profiled, sold, shared with third parties, or used to train any model.

The only information HeyMetra keeps is your account and membership details, connection authorizations (with access keys stored encrypted), billing records, and security logs that show which tool was called and when. How we handle that information is described in our Privacy Policy.

4. You are the controller

You own, and are the controller of, the data in your connected accounts and any personal data it contains, including data about your customers, buyers and staff. You decide whether to send that data to an AI tool. You represent that you have a valid legal basis to collect, transfer and use that data, including any required notices, consents, international transfer safeguards, contracts and records.

5. AI tools are not HeyMetra's responsibility

You choose which AI tool (such as Claude, ChatGPT, Gemini or Cursor) receives your data. Those tools and their providers are third parties, independent of HeyMetra. How they process, retain or train on your data, and where they transfer it, is governed by the terms between you and that provider. HeyMetra is not responsible for the accuracy of AI-generated output, for decisions you make based on it, or for actions you approve.

6. If privacy is a concern

If you do not want your data to reach a third-party AI provider, use a local LLM that runs on your own infrastructure and supports MCP. Otherwise, do not connect accounts that hold sensitive data, or turn off data retention and model training in your AI tool's settings.

7. Rules of connected platforms

You are responsible for complying with the terms, API rules, seller agreements and data-use policies of every platform you connect. You confirm that you are authorized to connect each account and that you will not connect an account that belongs to someone else without permission.

8. Changes to connected accounts

Where HeyMetra can make changes in a connected account (such as budgets, prices or campaigns), a change is made only after you or someone you have authorized approves it. You are responsible for the results of approved changes.

9. Indemnification

You will indemnify HeyMetra, on first demand, against any third-party claims, regulatory fines, damages and reasonable attorneys' fees arising from your breach of this notice, of a connected platform's rules, or of applicable data protection law, or from your use of data in an AI tool.

10. Limitation of liability

To the maximum extent permitted by applicable law: (a) HeyMetra is not liable for any direct or indirect damages arising from the use of your data by an AI tool, its provider, or you; (b) HeyMetra is not liable for indirect or consequential damages, or for loss of profits, data, goodwill or business; and (c) HeyMetra's total liability is limited to the fees you paid HeyMetra in the 12 months before the event giving rise to the claim. These limits do not apply to intent or gross negligence where the law does not allow them to be limited.

11. Governing law

This notice is governed by the laws of the Republic of Türkiye. The courts and enforcement offices of İzmir (Merkez) have jurisdiction over any dispute. Mandatory provisions of the law of your country remain unaffected.

12. Changes

When this notice is updated, the date above changes, and you will be asked to accept it again before continuing to use HeyMetra. Questions: hello@heymetra.com.