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n11 MCP server · Ecommerce

Ask your AI about your n11 store

n11 shows your orders and their money in its Seller Office one package at a time. This connector lets you ask about them from your own AI assistant: how many orders came in this week, which are still being prepared, which returns and customer questions are waiting for you, and what commission rate applied to last month’s sales.

7 days free, then your plan starts. You add a card to begin, and you can cancel before the first charge.

Connect n11 to Claude, ChatGPT, Grok, Perplexity, Claude Code, Codex, Cursor or Antigravity, with one connection, on the subscription you already pay for.

Ask, and have it done

Questions

  • How many n11 orders came in this week, and how many are still being prepared?
  • What was my n11 commission rate on last month's orders?
  • Which n11 orders were cancelled this month?
  • How much did my n11 discounts cost me last week?
  • Which n11 returns are still waiting for my decision?
  • Which customer questions on n11 have I not answered yet?

Actions

  • Update a product's price or stock

  • Accept an order for preparation

  • Answer a customer's question

  • Approve, deny or postpone a return

  • Approve or deny a cancellation request

  • Send an order's invoice link

Each change comes to you written out in full, and nothing happens until you approve it. What to ask any connector that can make changes

What n11 is

n11 is a Turkish online marketplace where stores list products and ship orders to n11’s customers.

Orders, money and commission

Each shipment package with its status, and for every line the unit price, your discounts and n11's, the invoice amount and the commission rate, so a week's takings and the cost of selling are worked out from the orders.

Returns and cancellations

Return requests with their reason and status, and the cancellations buyers asked for, so what is waiting for your decision is one question.

Customer questions

The questions buyers asked on your products, open or answered, with the product they were asked about.

What it costs to read your n11 store

One store is one connector on your plan, and questions are not metered. A bigger plan only lets you connect more stores and accounts beside it.

  • Starter

    For one person wiring up their first few sources.

    $6$5/mo

    billed monthly $60 billed annually, save 17%

    Try free for 7 daysTry free for 7 days
    • 2 connectors at once
    • 2 accounts across them
    • 1 seat
    • Unlimited conversations
  • Superior

    For data-heavy teams that want every connector we ship.

    $49$40.83/mo

    billed monthly $490 billed annually, save 17%

    Try free for 7 daysTry free for 7 days
    • 50 connectors at once
    • Unlimited number of accounts
    • 3 seats
    • Unlimited conversations
  • Enterprise

    For organizations with custom scale and security needs.

    • Custom connectors
    • Custom accounts
    • Custom seats
    • Unlimited conversations

    Contact us

    Contact sales

Frequently asked

Can I connect my n11 store today?

Yes. Create an API account in the n11 Seller Office, paste the key and the password into HeyMetra, and the store answers from your assistant straight away.

Can it read my returns and customer questions?

Yes. n11 still serves returns, cancellation requests and customer questions through an older interface than its orders, and HeyMetra reads both. Answering a question or deciding on a return is proposed to you first and sent only after you approve it.

Does n11 report a commission amount?

It reports the rate on each order line. Your assistant works the amount out from the rate and the line's price, and says that it did.

Will it change prices or stock on its own?

No. When you connect, you choose whether your assistant may propose changes. Each change it proposes comes to you written out and waits for your approval.

Where do I find the API key and password?

In the n11 Seller Office under My Account, API Accounts, choose Create New Account. The key appears in the list on that page, and the password is sent to the store's registered email address.

Works well with n11

n11 sellers often list the same products on Trendyol and Hepsiburada. With each connected, one question can compare what sold where, keeping every marketplace's commission separate.

Setting it up 4 steps. You generate a key in the account and paste it here.

Create a new API account on the API Accounts page of the n11 Seller Office. The API key appears on the page and the API password arrives by email; those two go into two boxes.

  1. 1

    Open API Accounts in the Seller Office

    Sign in to the n11 Seller Office and open My Account → API Accounts. The page also links to SOAP documents; HeyMetra does not need them.

  2. 2

    Create a new API account and copy the key

    Choose Create New Account. The new account appears in the list at the bottom of the page with its API key.

    The key identifies your store, so it is shown on the connection.

  3. 3

    Copy the API password from your email

    n11 sends the API password (also called the secret) to the store's registered email address, not to the page.

  4. 4

    Paste both in HeyMetra and save

    Saving reads one page of the last day's orders. A green connection means the store answered.

Then add HeyMetra where you ask

When it does not work 1 things that actually go wrong, and what each one is.

One thing is known to go wrong: the key and the password in each other's boxes, or a password that has since been renewed.

Saving fails with an authorisation error.
The key and the password are in each other's boxes, or the password was renewed.
Check which value is which and paste the newest password from n11's email.

Ask n11 what is still being prepared

Connect the store once, then ask about this week's orders from the assistant you already use.

Or read the same steps on GitHub: zeisoft/n11-mcp.